National Swimming Pool Foundation Headquarters & Operations

As most of you know, Colorado Springs experienced the huge Waldo Canyon Fire this past week. The NSPF Headquarters and all systems have been shifted to an alternate location so we can continue to effectively serve you. We are so thankful for all the firefighters who have chosen to leave their homes to try and save our homes. The NSPF Headquarters is ok, but remains in a mandatory evacuation zone since it is in the Mountain Shadows neighborhood that lost hundreds of homes. Also, two of our team members remain in an evacuation zone. It is not clear how long it will be before we get to move back to our Headquarters.

To make sure we effectively serve you, please take the following steps:

  1. Check all orders placed since Friday, June 22nd. If you have not received a verification of any order, please call us on Monday, July 2, so we can verify that we processed your order. Our phone number remains the same at 719-540-9119.
  2. Please do not place orders via fax until we move back to our Headquarters. We have a glitch and fear that we will not receive fax orders. Please call us or place your order online.
  3. As we transitioned our email system, there is a slight risk that an email was lost. Our email is working fine now so if you wish to resend any email sent last week, we would appreciate it. We will verify with you if orders were processed.

Thank you for the trust you place in us and in NSPF materials. We hope our response to this disaster did not negatively impact you in any way. But, to be safe, let’s double check and make sure you are getting what you need from us.

Most Respectfully,

Tom

 

3 Comments to National Swimming Pool Foundation Headquarters & Operations

  1. July 2, 2012 at 1:34 pm | Permalink

    Tom and all,
    Just want to let you guys know that my thoughts and concern have been with you and it is a great relief to hear that you are all safe and sound. We appreciate so much the continued support and communication! Please let us know how we can help you as well. Our good wishes and prayers go out to Colorado Springs and all who have suffered loss!

    • July 3, 2012 at 11:04 am | Permalink

      It is a great relief that we are back in our offices and I am back in my home. We still have one team member in an evacuation zone. Fortunately, there was no substantive home damage. Thank you all for your warm wishes and prayers. It is very much appreciated.

      Many people asked what they can do for us. We strive to make sure that helping us also helps you. Please continue to train all your team members. If you chose to use NPSF materials, we are honored. If you feel compelled to make a charitable donation, consider http://www.StepIntoSwim.org or http://www.RedCross.org

  2. July 3, 2012 at 12:23 pm | Permalink

    Flew over Colorado Springs on Saturday coming out of Phoenix AZ. The fire was an incredible sight. White smoke flowing straight up to approximately 30,000 feet without any wind. The sky so clear the ground was visible. Our prayers go out to those who are effected by the fire and send our well wishes for a quick recovery after it all comes to an end.

    We are thinking of you.

    Dennis Ashworth

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